Account Unavailable

Your account is unavailable at the moment.

We are working on it – We aim to restore your service within the next 60 minutes.

Maintenance is normally scheduled for the following times.

  • CET: Saturday 11:00 am – Sunday 10:00 pm
  • PST: Saturday 2:00 am – Sunday 1:00 pm

Urgent Security Updates

In the case of urgent security updates, service may be unavailable outside of this normal maintenance window.

 

 

If your account is not back in 60 minutes, either

  • Your test account has ended
  • Sorry, we made a mistake. We ask for your patience.

Contact

Contact us at customerservice@otrs.com.