Account Unavailable

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Account Unavailable

Your account is unavailable at the moment.

We are working on it – We aim to restore your service within the next 60 minutes.

Weekly Maintenance is normally scheduled for the following times.

  • CET: Saturday 11:00 am – Sunday 10:00 pm
  • PST: Saturday 2:00 am – Sunday 1:00 pm

Urgent Security Updates

In the case of urgent security updates, service may be unavailable outside of this normal maintenance window.

 

 

If your account is not back in 60 minutes, either

  • Your test account has ended
  • Sorry, we made a mistake. We ask for your patience.

Contact

Contact us at customerservice@otrs.com.

Woman and man with laptop stand in front of servers in a data center

Scheduled Maintenance

Due to maintenance work, the following domains will not be available:

portal.otrs.com
cloud.otrs.com
pav.otrs.com

Within the specified time:

August 24, 7am CET - August 25, 2pm CET

Thank you for your patience and understanding.