OTRS is now part of Easyvista. Stronger together!
OTRS is now part of Easyvista. Stronger together!

Blog

Today’s IT leaders face a broad spectrum of challenges—from strategic planning and risk management to day-to-day operations. Keeping up with ITSM, information security, DevOps, AI & ML, and change management requires constant adaptation and forward-thinking.

In this blog, our IT experts share best practices, emerging theories, and hands-on guides to help CTOs and management teams navigate the complexities of the industry. Our goal: to provide valuable insights that empower organizations to stay ahead and thrive in an ever-evolving digital landscape.

The findings from the “OTRS Spotlight: Corporate Security 2024” survey* reveal a significant shift in...
Sophisticated incident response management makes it possible to respond well to incidents, contain their...
In a more digital work environment, delivering IT services smoothly is important for organizations to...