OTRS is now part of Easyvista. Stronger together!
OTRS is now part of Easyvista. Stronger together!
09/11/2023 |

IT Change Management Process: How to effectively handle technical changes

The only thing that is truly constant is change, especially within business context. In fact, modern leaders rely on various frameworks for handling change in their:

• Organizations
• Programs and portfolios
• Projects and
• Departments and teams

In the IT organization, the most common framework for handling change to a service is the ITIL change management process. In this article, we'll take a look at this process, its advantages and its role in the future of ITSM.