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OTRS
OTRS is a flexible and customizable service management platform
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Service Desk Solutions
Purpose-built solutions apply this system to specific service use cases.
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Ignite your customer connections.
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Shape your IT landscape.
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  • 27/10/2026
it-sa

it-sa is one of the largest dialog platforms for industry-specific IT security solutions. It will take place from October 27 to 29, 2026 in Nuremberg.
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Recent Articles
AI and IT Security: Between Opportunities and Risks
Artificial intelligence (AI) has gained significant relevance – and benefits...
  • AI & Automation, Security & Compliance
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Case Studies with OTRS

OTRS success stories highlight how real customers use OTRS to improve service & automate business processes to achieve operational success.

Success Stories

OTRS ITSM Change Management Notifications

This post has been moved to the OTRS FAQ at http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=14&ItemID=376