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it-sa is one of the largest dialog platforms for industry-specific IT security solutions. It will take place from October 27 to 29, 2026 in Nuremberg.
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AI and IT Security: Between Opportunities and Risks
Artificial intelligence (AI) has gained significant relevance – and benefits...
  • AI & Automation, Security & Compliance
Automatic Ticket Routing: Background, Benefits, Best Practices
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  • AI & Automation
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Checkmk

Integrate Checkmk with OTRS to create a single, traceable workflow, improve collaboration, and boost turnaround time and quality.
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OVERVIEW

Integrate Checkmk with OTRS to turn fragmented activity into a single, traceable workflow. It supports smoother collaboration by keeping information where your teams work. Perfect when you want measurable improvements in turnaround time and quality.

KEY FEATURES

Monitoring Integration 

  • Turn monitoring events into actionable tickets with the right context for faster response.
  • Improve follow-through by tracking alert history and resolution outcomes in OTRS.

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Integration Type