Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
09/02/2003 | Steffen Görg SLA management Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (53) General (79) ITSM (31) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube