Integrations
One platform. Many systems. Zero friction.
OTRS helps you connect processes across departments and technologies - fast. Use ready-to-use connectors to accelerate deployments, and extend anything with our REST API for complete flexibility and secure integration.
OTRS helps you connect processes across departments and technologies - fast. Use ready-to-use connectors to accelerate deployments, and extend anything with our REST API for complete flexibility and secure integration.
- All, Defect Synchronization, Incident Synchronization, Process Automation, Ticket Mirroring
Integrate Jira with OTRS to automate processes, sync incidents and defects, reduce double entry, and improve traceability.
- - All, Defect Synchronization, Incident Synchronization, Process Automation, Ticket Mirroring
- All, AI Integration
Integrate Marvin with OTRS to enable AI-driven workflows, centralize ticket data, and ensure governance and accountability.
- - All, AI Integration
- All, AI Integration, Incident Synchronization
Power up service delivery with Melibo and OTRS. See how to streamline handoffs.
- - All, AI Integration, Incident Synchronization
- All, Customer Synchronization, Procurement & ERP
Transform requests into coordinated action with OTRS + Microsoft Dynamics 365. Dive into ready-to-use capabilities.
- - All, Customer Synchronization, Procurement & ERP
- All, Contract Synchronization, Customer Synchronization
Integrate MS Navision with OTRS to sync contracts and customers, standardize execution, and centralize critical data in tickets.
- - All, Contract Synchronization, Customer Synchronization
- All, Monitoring Integration
Unlock new workflows with Nagios and OTRS. Explore what you can unify.
- - All, Monitoring Integration
- All, Process Automation
Level up your service operations with NodeRed – powered by OTRS. Learn how to connect the dots.
- - All, Process Automation
- All, Asset & Inventory
Build smoother handoffs with OTRS by pairing it with OCS Inventory. Take a closer look at what you can automate.
- - All, Asset & Inventory
- All, External Agent & Customer Backend
Make your toolchain work as one with OpenLDAP – powered by OTRS. Built for external agent & customer backend use cases.
- - All, External Agent & Customer Backend
- All, Procurement & ERP
Power up service delivery with Oracle ERP – powered by OTRS. Built for procurement & erp use cases.
- - All, Procurement & ERP
- All, Security & Compliance
Connect faster and automate more with Palo Alto XSOAR – powered by OTRS. See how quickly you can get started.
- - All, Security & Compliance
- All, HR Systems
Get more value from OTRS with OTRS + Personio. Find out what you can orchestrate.
- - All, HR Systems
- All, Defect Synchronization
See how far you can go with OTRS with RedMine. Built for defect synchronization use cases.
- - All, Defect Synchronization
- All, Contract Synchronization, Customer Synchronization
Power up service delivery with SAGE – powered by OTRS. Take a closer look at what you can automate.
- - All, Contract Synchronization, Customer Synchronization
- All, Contract Synchronization, Customer Synchronization, Process Automation, Ticket Mirroring
Connect, automate, and scale with OTRS with Salesforce. See how to streamline handoffs.
- - All, Contract Synchronization, Customer Synchronization, Process Automation, Ticket Mirroring
- All, Asset & Inventory, Contract Synchronization, Incident Synchronization, Process Automation, Procurement & ERP, Ticket Mirroring
Put integration-driven service in motion with SAP and OTRS. Explore the integration.
- - All, Asset & Inventory, Contract Synchronization, Incident Synchronization, Process Automation, Procurement & ERP, Ticket Mirroring
- All, HR Systems
Bring clarity across systems with SAP SuccessFactors and OTRS. Explore the integration.
- - All, HR Systems
- All, Incident Synchronization, Process Automation
Make your toolchain work as one with OTRS + ServiceNow. Ideal for teams that need incident synchronization.
- - All, Incident Synchronization, Process Automation
- All, Security & Compliance
Connect, automate, and scale with Splunk and OTRS. Take a closer look at what you can automate.
- - All, Security & Compliance
- All, Customer Synchronization
Bring clarity across systems with OTRS + SugarCRM. Ideal for teams that need customer synchronization.
- - All, Customer Synchronization