Customer Event Ticket Calendar

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Feature Add-on

Customer Event Ticket Calendar

With this Feature Add-on, time periods specified in a ticket are displayed as calendar entries.

This allows appointments to appear in the customer interface in such a way that customers can easily see information about availability or scheduling, such as when they want to find the date of a WebEx meeting.

Benefits

  • Appointments are displayed in a calendar format
  • Availability can be seen at a glance

Available in Service Package

TITANIUM

Target Groups

  • Service companies that want to visually represent availability
  • Customer Service
  • ITSM