Solutions that Fit
Perfectly
You can tell the difference between an off-the-rack suit and
one that’s been custom-tailored. When a suit is fitted ideally to your dimensions,
there’s no discomfort. It just fits – perfectly.
That’s what it’s like when you work with OTRS.
Our experienced consultants spend the time to map out all of
your requirements. Then, they custom design your instance of OTRS.
When you’re ready to implement, it just fits – perfectly.
Tailored Solutions
for Your Organization
Unlimited flexibility. Years of experience. That’s how OTRS
provides tailored solutions for Customer Service, ITSM and
Corporate Security. Our comprehensive range of solutions allows
you to adapt OTRS to your requirements quickly, seamlessly and reliably.
Speedy, Satisfying Customer Service
Make off-the-chart customer satisfaction scores a reality with OTRS. By structuring and automating communication, your team shifts its focus from task management to building relationships and providing quick resolutions. Your customers will be happier than ever.
Learn MoreInnovative, Results-Driven IT Service Management
Keep your finger on the pulse of business needs and technical opportunities with OTRS. By easily capturing, tracking and reporting on data across the organization, you’ll have the information you need to develop customer-friendly, value-added ITSM strategies for the future. Ready to lead the way?
Learn More
Decisive, Nimble Corporate Security
When attacks strike, your customized OTRS Command Center springs into action, allowing your team to take precisely the right steps to reduce risk and restore normal business operation. Rest easy – we’ve got you covered.
Learn MoreWe are profiting from the versatility of the software: OTRS provides us with all the functions we need for a wide range of applications. It’s a lean but powerful product that is technologically very modern, thanks to its connection options.Ralf Boldt, IT Manager, Klinikum Oldenburg GmbH