How has Corona changed our working world in 2020? A look back and forward.
How do we end 2020? A reflection from our branch managers on the Corona crisis, the implications for them as well as trends and aspirations for the year ahead.
Saskia Stähle-Thamm
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She has been working in public relations with a focus on the technology field for over 11 years. Initially, Saskia spent seven years working with international PR agencies. During this time, she assumed leadership positions that allowed her to support large well-known brands, as well as start-ups, in their PR activities.
Before joining OTRS, she was the PR Manager at SAP Concur where she was responsible for PR activities in the German-speaking region. Her focus while at SAP Concur was in building up the brand and promoting a Travel & Expense solution within the target groups.
Saskia Stähle-Thamm studied German linguistics, psychology and politics at the Humboldt University in Berlin. She enjoys spending her free time with her family on Berger Strasse in Frankfurt, trying out new restaurants, travelling and doing sports, such as Tae Bo and jogging.
Posts by
Saskia Stähle-Thamm
A Review of Our CSR Activities in 2020
Even though we were limited in our actions due to contact restrictions, there were numerous ways to help. A review of OTRS Group CSR activities.
OTRS AG Supports the Women’s Shelter in Oberursel With Donations, Clothing and Toys
The current situation leads to increasing tensions in households, that’s why the OTRS AG supports the women's shelter in Oberursel with donations.
Five Important Lessons from the Corona Crisis
In discussions with our managers around the world, I heard exciting stories and learned many new points of view.
OTRS AG supports the “Class 2000” program
The OTRS AG is sponsoring a 3rd grade class within the program “Class 2000” and promotes health in elementary schools.
Diversity: Just Setting an Example Is Not Enough
We are dealing with the question of what is the situation regarding diversity in German companies? An insight.
Is the preference for remote work generational?
The younger generation loves to work on the road, the older generation prefers to go to the office. But is that really true? Here are our current study results.
Does the Corona Crisis Accelerate the New Work Trend?
New Work has been a hot topic for a long time. The new working conditions resulting from the corona crisis are reigniting discussions about it.
Customer Service in Everyday Corona Life
The customer is king. Even in Corona times? Yes! Now it is even more important to make the customer the center of attention. 4 tips to keep the customer king.
Mother’s Day 2020
How do mothers feel about Mother's Day at OTRS Group? They report on work schedules, role patterns and how to get back into work after parental leave, etc.
Why a good corporate culture pays off now
Innovative communication tools are necessary for efficient and pleasant work in the home office, but corporate culture is just as important.
“OTRS 8 is by far the biggest modernization release in OTRS history”
The new release will be on the market soon. We talked to Manuel Hecht, VP Global Software Development, to take a look behind the scenes of OTRS 8.
“New Work” – Short-Term Trend or Must Have in 2020?
What is it about this trend and what are the challenges of New Work?
Talking About Tech Trends: OTRS Experts Weigh In for 2020
We talked to our internal experts to find out what are their influential technology topics for 2020.
“It’s about realizing that the differences are keys to success”
Interview with Matheus Assis Baeta, General Manager for Brazil, on economic and cultural differences in the regions, tips for young entrepreneurs and statements about Samba.
“Mexico’s economy is growing slowly…we provide the right solution for the challenges the region is facing.”
Interview with Francisco Cruz, Managing Director OTRS S.A. de C.V. in Latin America, regarding industry needs, digital transformation and the role of OTRS.
The First OTRS Security mini.Con
All about our new exclusive event for IT Security Managers, CERTs, SOCs and PSIRTs.
“APAC is a very diversified region. Having one game plan could be misleading…”
Interview with Udo Kampelmann, Managing Director OTRS ASIA, about the challenges and successes in the APAC region.
OTRS Company Event 2019
The group celebrated its 9th international Company Event, which focused on the company's mission statement.
“Why Marketing and Human Relations have the same roots and how to prepare well for coincidences…”
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
OTRS Group Nourishes the Hearts of Employees
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
OTRS Helps at Wiesbaden
Children’s Hospice
This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
How small businesses withstand digitalization
For SMEs, a current system landscape is a challenge, not least because of a lack of manpower. An IT helpdesk software could help.
IT Focus in 2019: What Are the Top Priorities for German and American CIOs?
The differences between Germany and the USA are small, and one sector stands out the most.
Can Your Company Stay Productive with Flu Season Ahead?
Illness time is approaching and downtime is increasing - how companies can prepare to stay productive.
How did ITIL originate?
What significance does it have today?
ITIL through the years – the importance of ITIL for IT service management
Working in the home office –
curse or blessing?
What companies should do to make employees productive from home.
October is Cybersecurity Awareness Month
This October, countries around the world are tackling the issue cybersecurity.
Be efficient with 100 emails a day? Get tips to help!
Here are some tips to structure your day so that you have as much time as possible for your core tasks.
Full steam ahead: OTRS AG is 15 years old
OTRS AG celebrates its 15-year success story with lots of fun and exciting highlights.
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