Study Results: 66% of IT managers see increased security incidents in last six months
12/10/2020 |

Study Results: 66% of IT managers see increased security incidents in last six months

The fear that hackers have an easier job while the majority of office workers work
in the home office has, unfortunately, been confirmed. On the occasion of the European
Cybersecurity Awareness Month OTRS Group conducted a global study among 500 IT managers.

For more than half of the respondents, the increase in security incidents was as high as 25%.

The fear that hackers have an easier job while the majority of office workers work in the home office has, unfortunately, been confirmed. On the occasion of the European Cybersecurity Awareness Month, a campaign of the European Union to draw attention to the dangers of cybersecurity, OTRS Group conducted a global study among 500 IT managers. One hundred IT managers from Germany, Brazil, Mexico, USA and Singapore were interviewed online via Pollfish.

80% of respondents answered the question about increased concern over IT security during Corona with a resounding yes.

The Majority of It Managers Were More Concerned About It Security When Employees Had to Move to Their Home Office Due to Corona

80% of respondents answered the question about increased concern over IT security during Corona with a resounding yes. Only 20% of the respondents answered this question in the negative. Of the group that answered yes, 29% cited that the reason for the increased concern is that employees’ home networks are not as secure as those in the office. The second most common reason cited (25%) is that home office employees are more likely to mix their personal and professional lives, making it easier for attackers to gain access to confidential information. Other reasons cited for increased concern about attacks include limited IT support in the home office (18%), a lack of IT security training for employees (9%), incorrect IT configurations (7%), non-updated software versions (7%) and undefined incident response processes (5%).

Of the group that was not worried about IT security, almost half (48%) stated that their company was well prepared and all employees had been trained in IT security. 20% of this group said that they had the right security systems in place. 17% felt that it would make no difference whether employees worked from the office or from home. 8% had good vulnerability management, and 6% had a clearly defined incident response processes.

Increase in Security Incidents During Home Office Is Clearly Visible

More than half of those surveyed stated that security incidents in their company had actually increased by up to 25% as a result of moving to the home office. The reasons cited were many and varied, but were mainly due to unsecured networks, insufficient training or outdated software. The minority (34%) said that security incidents had not increased in the last six months due to the move to the home office.

When a company decides against working in the cloud, security concerns usually play a major role in the decision making. It is interesting, however, that this statement is not supported in the survey.

What Role Does the Cloud Play in It Security?

When a company decides against working in the cloud, security concerns usually play a major role in the decision making. It is interesting, however, that this statement is not supported in the survey. In fact, 95% of the companies surveyed already work with cloud-based solutions. 81% even say that there is no difference between cloud and on-premises solutions in terms of security.

When asked what gives them the greatest assurance that cloud-based providers can keep their data secure, 19% answered their data encryption methods. 13% reported back-up policies and processes, while another 13% responded with authentication methods (multiple answers were possible for this question).

Since it is currently not foreseeable when companies will be able to return to their offices in full force, it is essential to take appropriate security precautions when working in the home office.

Most Important Security Tip: Keep Software up-to-Date

If the IT security managers surveyed could give a tip, 23% would primarily recommend keeping the software up-to-date, followed by the use of a VPN network (19%) and regular employee training (18%). Again, several response options were possible.

In summary, it can be said that the Corona-related change to the home office has led to a significant increase in security incidents worldwide. Since it is currently not foreseeable when companies will be able to return to their offices in full force, it is essential to take appropriate security precautions when working in the home office.

Learn more about how OTRS Group can support you with an incident management tool or with a secure remote work solution that structures work and processes when employees are working in the home office. Both help support GDPR compliant operations and include administrator configurable two-factor authentication by default. End-to-end encryption is standard in the managed environment.

Have you experienced more security attacks during your increased time in the home office? Did you find the results surprising? We are looking forward to hearing about your experiences and wish you continued success and good luck in your home office.

Text:
Photos: Viajero from Pexels

Leave a Reply

Your email address will not be published. Required fields are marked *

Share the Story