Attention! Maximum security risk with OTRS 4 and OTRS 5!

Release Note

Attention! Maximum security risk with OTRS 4 and OTRS 5!

December 23, 2020 — Please read carefully and check if the version of your OTRS system is affected.

Please be aware that OTRS 4 / OTRS 5 contains several severe security vulnerabilities, which could lead to GDPR related resource claims for you, when used. This release reached end of life and support and, there have been no further security updates since MAR 27th, 2020.

Product Affected:

  • OTRS 4, OTRS 5,
  • ((OTRS)) Community Edition 4, ((OTRS)) Community Edition 5

 

Release Details

  • Release name:
    Attention! Maximum security risk with OTRS 4 and OTRS 5!
  • Release date:
    23. December 2020
  • Release type:
    security advisories