OTRS 8 Patch Level 30
February 10, 2023 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS 8 patch level 30.
Important for Upgrading
Please consult our Update Guide for detailed instructions.
- Force usage of legacy ticket search backend.
- Ticket content in external frontend replaced by curled brackets.
- OTRS 9 will not support Internet Explorer anymore.
OTRS Group managed customers who are using product versions that are reaching end of maintenance and support must be updated by our Customer Solution Team by scheduling an individual maintenance appointment in order to continue receiving necessary releases and support. OTRS On-Premise customers must obtain a newer product version by ordering our migration services.