OTRS CloneDB 7 Patch Level 9

Release Note

OTRS CloneDB 7 Patch Level 9

February 8, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS CloneDB module 7 patch level 9.

 

What’s New

  • Updated copyright.
  • Added not needed columns from setting.

Bug Fixes

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.

Release Details

  • Release name:
    OTRS CloneDB 7 Patch Level 9
  • Release date:
    8. February 2021
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 7 Patch Level 16