Release Note

OTRS MasterSlave 7 Patch Level 9

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 7 Patch Level 9.

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

 

What’s New

  • Updated translations, thanks to all translators.
  • Updated framework files to OTRS 7.0.9.

Bug Fixes

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com.  You need to be logged in with your OTRS-ID. Visit our download center

 

Release Details

  • Release name:
    OTRS MasterSlave 7 Patch Level 9
  • Release date:
    07/12/2019
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 7 Patch Level 9