Release Note

OTRS Security Advisory 2022-02

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2022-02
  • Date: 2022-02-07
  • Title: Disclosure of mail addresses
  • Severity: 2.4 LOW
  • Product: OTRSCustomContactFields 8.0.x,
  • Fixed in: OTRS 8.0.12
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N
  • References: CVE-2022-0474

OSA-2022-02 Disclosure of mail addresses (CVE-2022-0474)

PRODUCT AFFECTED:

This issue affects OTRSCustomContactFields 8.0.x.

PROBLEM:

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually.

This issue affects:

OTRSCustomContactFields

8.0.x version: 8.0.11 and prior versions.

This issue was found during internal product security testing or research.

This issue has been assigned CVE-2022-0474.

SOLUTION:

Update to OTRSCustomContactFields 8.0.12.

This issue is being tracked as 2021120842001317.

MODIFICATION HISTORY:

  • 2022-02-07: Initial Publication.

CVSS SCORE:

2.4 (CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N)

RISK LEVEL:

LOW

 

 

Release Details

  • Release name:
    OTRS Security Advisory 2022-02
  • Release date:
    02/07/2022
  • Release type:
    security advisories