OTRS Security Advisory 2022-12

Release Note

OTRS Security Advisory 2022-12

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2022-12
  • Date: 2022-09-05
  • Title: Perl Code execution in Template Toolkit
  • Severity: 6.8 MEDIUM
  • Product: ((OTRS)) Community Edition 6.0.x, OTRS 7.0.x, OTRS 8.0.x
  • Fixed in: OTRS 8.0.25, OTRS 7.0.37,
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:H/A:H
  • References: CVE-2022-39051

OSA-2022-12 Perl Code execution in Template Toolkit (CVE-2022-39051)

PRODUCT AFFECTED:

This issue affects

OTRS 8.0.x
OTRS 7.0.x.
((OTRS)) Community Edition 6.0.x.

PROBLEM:

Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package

This issue was seen during production usage.

This issue has been assigned CVE-2022-39051.

 

SOLUTION:

Update to

OTRS 8.0.25
OTRS 7.0.37.

MODIFICATION HISTORY:

  • 2022-09-05: Initial Publication.

CVSS SCORE:

6.8 (CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:H/A:H)

RISK LEVEL:

MEDIUM

ACKNOWLEDGEMENTS:

Release Details

  • Release name:
    OTRS Security Advisory 2022-12
  • Release date:
    5. September 2022
  • Release type:
    security advisories