OTRS Security Advisory 2022-13

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

Security Advisory Details

• ID: OSA-2022-13
• Date: 2022-10-17
• Title: DoS attack using email
• Severity: 7.5.HIGH
• Product: OTRS 8.0.x, OTRS 7.0.x
• Fixed in: OTRS 8.0.26, OTRS 7.0.39,
• FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
• References: CVE-2022-39052

PRODUCT AFFECTED:

This issue affects

OTRS 8.0.x
OTRS 7.0.x.
((OTRS)) Community Edition 6.0.x.

PROBLEM:

Attacker is able to send a specially crafted email (with many recipients) and trigger DoS.

This issue was seen during production usage.

This issue has been assigned CVE-2022-39052.

 

SOLUTION:

Update to

OTRS 8.0.26
OTRS 7.0.39.

MODIFICATION HISTORY:

• 2022-10-17: Initial Publication.

RELATED LINKS:

• CVE-2022-39052

CVSS SCORE:

7.5 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H)

RISK LEVEL:

HIGH

MITRE-PreviewCVE-JSON Changes

ACKNOWLEDGEMENTS:

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