OTRS Security Advisory 2022-13

Release Note

OTRS Security Advisory 2022-13

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2022-13
  • Date: 2022-10-17
  • Title: DoS attack using email
  • Severity: 7.5.HIGH
  • Product: OTRS 8.0.x, OTRS 7.0.x
  • Fixed in: OTRS 8.0.26, OTRS 7.0.39,
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
  • References: CVE-2022-39052

OSA-2022-13 DoS attack using email (CVE-2022-39052)

PRODUCT AFFECTED:

This issue affects

OTRS 8.0.x
OTRS 7.0.x.
((OTRS)) Community Edition 6.0.x.

PROBLEM:

Attacker is able to send a specially crafted email (with many recipients) and trigger DoS.

This issue was seen during production usage.

This issue has been assigned CVE-2022-39052.

 

SOLUTION:

Update to

OTRS 8.0.26
OTRS 7.0.39.

MODIFICATION HISTORY:

  • 2022-10-17: Initial Publication.

CVSS SCORE:

7.5 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H)

RISK LEVEL:

HIGH

ACKNOWLEDGEMENTS:

Release Details

  • Release name:
    OTRS Security Advisory 2022-13
  • Release date:
    10/17/2022
  • Release type:
    security advisories