OTRS Security Advisory 2022-14

Release Note

OTRS Security Advisory 2022-14

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2022-14
  • Date: 2022-10-17
  • Title: Information exposure of template content due to missing check of permissions
  • Severity: 3.5 LOW
  • Product: OTRS 8.0.x
  • Fixed in: OTRS 8.0.26
  • FULL CVSS v3.1 VECTOR: CVSS: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
  • References: CVE-2022-3501

OSA-2022-14 Information exposure of template content due to missing check of permissions (CVE-2022-3501)

PRODUCT AFFECTED:

This issue affects

OTRS 8.0.x

PROBLEM:

Article template contents with sensitive data could be accessed from agents without permissions.

This issue was seen during production usage.

This issue has been assigned CVE-2022-3501.

 

SOLUTION:

Update to OTRS 8.0.26

MODIFICATION HISTORY:

  • 2022-10-17: Initial Publication.

CVSS SCORE:

3.5 (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N)

RISK LEVEL:

LOW

Release Details

  • Release name:
    OTRS Security Advisory 2022-14
  • Release date:
    10/17/2022
  • Release type:
    security advisories