Release Note

OTRS Security Advisory 2022-15

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2022-15
  • Date: 2022-12-19
  • Title: SQL Injection via OTRS Search API
  • Severity: 6.5. MEDIUM
  • Product: OTRS 8.0.x, OTRS 7.0.x
  • Fixed in: OTRS 8.0.28 Patch 1 or OTRS 7.0.40 Patch 1
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
  • References: CVE-2022-4427

OSA-2022-15 SQL Injection via OTRS Search API (CVE-2022-4427)

PRODUCT AFFECTED:

This issue affects

This issue affects:

OTRS 7.0.x, OTRS 8.0.x.

((OTRS)) Community Edition 6.0.x.

PROBLEM:

Improper Input Validation vulnerability in OTRS and ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice

Required configuration for exposure:

TicketSearch Webservice has to be configured

PROBLEM:

CWE-20 Improper Input Validation CWE-20

Impact:

CAPEC-66 SQL Injection CAPEC-66

SOLUTION:

Update to OTRS 8.0.28 Patch 1 or OTRS 7.0.40 Patch 1

MODIFICATION HISTORY:

  • 2022-12-19: Initial Publication.

CVSS SCORE:

6.5 (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N)

RISK LEVEL:

MEDIUM

ACKNOWLEDGEMENTS:

Special thanks to Tim Püttmanns for reporting these vulnerabilities.

Release Details

  • Release name:
    OTRS Security Advisory 2022-15
  • Release date:
    12/19/2022
  • Release type:
    security advisories