OTRS TimeAccounting 7 Patch Level 20
July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS TimeAccounting 7 patch level 24.
- Fixed broken links for system configuration.
- Removed outdated installation instruction.
- Ticket#2021062442002066 – Improvements in the template toolkit files.
Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.