OTRS TimeAccounting 7 Patch Level 20

Release Note

OTRS TimeAccounting 7 Patch Level 20

July 26, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS TimeAccounting 7 patch level 24.

 

What’s New

  • Fixed broken links for system configuration.
  • Removed outdated installation instruction.

Bug Fixes

  • Ticket#2021062442002066 – Improvements in the template toolkit files.

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.

Release Details

  • Release name:
    OTRS TimeAccounting 7 Patch Level 20
  • Release date:
    26. July 2021
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 7 Patch Level 24