Release Note

OTRSCloneDB 7 Patch Level 3

May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRSCloneDB module 7 Patch Level 3.

 

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

 

What’s New

  • Added German, Spanish (Mexico), Japanese, Norwegian Bokmål and Portuguese translations.

Bug Fixes

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Release Details

  • Release:
    OTRSCloneDB 7 Patch Level 3
  • Release date:
    05/31/2019
  • Required OTRS release:
    OTRS 7 Patch Level 8