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                    • 04/09/2026
                    SDI26MX

                    SDI26MX is one of the leading conferences bringing together the IT service management and service desk community in Latin America.

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                    • 01/09/2026
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                    ANDICOM 2026 aims to analyze the role of Artificial Intelligence and digital technologies as structural forces that are redefining social well-being, economic competitiveness, and institutional strengthening.

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                    Recent Articles
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                    View OTRS Blog
                    Case Studies with OTRS

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                    13/12/2021 | Enrico Schwenke
                    Business Process Automation Trends: Where Do Companies Stand?

                    Business Process Automation Trends: Where Do Companies Stand?

                    What is the state of workflows and business process automation in companies? The latest OTRS Spotlight looks at obstacles and BPM trends.
                    AI & Automation | Processes & Workflows

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