corporate security
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IT Service Continuity Management: Objectives, Best Practices, Checklist
Anyone who wants to avoid the worst-case scenario must prepare for it and anticipate it as much as possible. Severe incidents with disaster-level impact hit organizations hard — especially when they are unprepared. In such situations, an incredible amount is at stake within a very short time. What truly matters, therefore, is the time beforehand.
This article provides a well-founded overview of IT Service Continuity Management (ITSCM), explains its objectives, outlines best practices, and provides a checklist.
Best practices for incident response management
Sophisticated incident response management makes it possible to respond well to incidents, contain their consequences and routinely increase security. As the stakes are high, this is a critical area that requires a highly organized, orchestrated approach. These best practices help you manage incidents successfully.
IT Security Trends 2025: 5 Priorities for Decision-Makers and Security Teams
The findings from the “OTRS Spotlight: Corporate Security 2024” survey* reveal a significant shift in how organizations approach IT and cybersecurity. IT security is slowly but surely reaching a strategic level. Companies re cognize the growing threat landscape.
Risk Management: Its importance and the role of OTRS
Risks are an integral part of business life. Every day, organizations face a variety of potential threats and challenges that can jeopardize their business objectives. In this regard, effective risk management is crucial to identify, assess and respond to risks appropriately.
In this article, we highlight the importance of risk management for organizations and how OTRS is a solution for implementing risk management processes.
Incident Response Plan (IR Plan) – Creation & Template
Don't have an incident response plan yet? You are not alone in this. Many companies do not have fixed procedures for responding to incidents.
In our digitalized working environment, it is crucial to know how to prepare for potential threats and respond to incidents. It is important to protect business processes. In the worst-case scenario, negligence in this area can cripple the entire value chain or lead to severe penalties.
Incident Response – Definition, Goals and Best Practices
Responding to incidents is crucial for companies - especially those who are considered part of the critical infrastructure (KRITIS). Sometimes it’s even essential for survival. Incidents may be disruptions to business operations or situations that affect the relationship with the customer, for example.
Incident Management – Meaning, Objectives and Process
Effective incident management is a key prerequisite for smooth and secure company or organization operation. The following provides a detailed overview of the importance, objectives, roles and processes related to incident management.
Whistleblower System According to EU Whistleblowing Directive – A Guide
From 2023, it will be mandatory for companies, authorities and organizations with 50 or more employees to create a whistleblower protection system. Learn what needs to be considered and how OTRS can support you.
ISO 27001 Certification
ISO 27001 certification signifies that a company or organization has established an ISMS that is in line with the international standard. Learn what you need to look out for and how to find the right ISMS solution to support certification efforts.
IoT Cyber Security: Security for Smart Objects
Networking, whether in the smart home or Industry 4.0, brings many advantages. But it also provides more opportunity for cyber attacks. Here is an overview.
Improve Response Times with Automated Security Processes
Automated security processes are more important today than ever before. Fast response times can avoid damage and high fines. Get informed now.
Cyber Resilience in Companies
Does your company have the capabilities to recover as quickly as possible in the event of a cyber attack? Read why your company should be brought back to normal as quickly as possible and damage from cyber attacks should be kept to a minimum.
About the right cyber security tool
Finding the right cyber security tool is not always easy. We have prepared a selection of tools and explain the differences.
Security Incident Management Process – Planning and Implementation
How does an incident management process work? What has to be considered in case of an incident? And how can STORM help?
CCPA Continues GDPR Trends
The CCPA went into effect on January 1, 2020. What will it mean to businesses?
