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                    it-sa is one of the largest dialog platforms for industry-specific IT security solutions. It will take place from October 27 to 29, 2026 in Nuremberg.

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                    AI and IT Security: Between Opportunities and Risks
                    Artificial intelligence (AI) has gained significant relevance – and benefits...
                    • AI & Automation, Security & Compliance
                    • Tobias Kortas
                    Automatic Ticket Routing: Background, Benefits, Best Practices
                    In customer service, fast responses and reactions are required ones...
                    • AI & Automation
                    • Tobias Kortas
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                    Case Studies with OTRS

                    OTRS success stories highlight how real customers use OTRS to improve service & automate business processes to achieve operational success.

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                    CSR

                    10
                    01/06/2022 | Author OTRS
                    CSR at OTRS

                    CSR at OTRS

                    As a company, we live and work today in a way that protects the future – that’s what Corporate Social Responsibility is all about at OTRS Group.
                    OTRS Group
                    25/03/2022 | Author OTRS
                    CSR: 3 Reasons Why Every Company Should Get Involved

                    CSR: 3 Reasons Why Every Company Should Get Involved

                    Corporate social responsibility (CSR) is no longer just part of good manners. Companies are now required by law to disclose actions based on their social and environmental responsibilities.
                    OTRS Group
                    03/12/2020 | Author OTRS
                    A Review of Our CSR Activities in 2020

                    A Review of Our CSR Activities in 2020

                    Even though we were limited in our actions due to contact restrictions, there were numerous ways to help. A review of OTRS Group CSR activities.
                    OTRS Group
                    26/10/2020 | Author OTRS
                    OTRS AG Supports the Women’s Shelter in Oberursel With Donations, Clothing and Toys

                    OTRS AG Supports the Women’s Shelter in Oberursel With Donations, Clothing and Toys

                    The current situation leads to increasing tensions in households, that’s why the OTRS AG supports the women's shelter in Oberursel with donations.
                    OTRS Group
                    24/09/2020 | Author OTRS
                    OTRS AG supports the “Class 2000” program

                    OTRS AG supports the “Class 2000” program

                    The OTRS AG is sponsoring a 3rd grade class within the program “Class 2000” and promotes health in elementary schools.
                    OTRS Group
                    23/12/2019 | Sabine Lüders
                    Business Trends to Watch in 2020

                    Business Trends to Watch in 2020

                    What are the trends for 2020 when it comes to your company? We give you an overview.
                    Leadership | OTRS Group
                    30/07/2019 | Author OTRS
                    OTRS Group Nourishes the Hearts of Employees

                    OTRS Group Nourishes the Hearts of Employees

                    On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
                    OTRS Group
                    24/06/2019 | Author OTRS
                    OTRS Helps at Wiesbaden Children’s Hospice

                    OTRS Helps at Wiesbaden Children’s Hospice

                    This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
                    OTRS Group
                    08/04/2019 | Author OTRS
                    Girl Power Creates a Positive Atmosphere at OTRS

                    Girl Power Creates a Positive Atmosphere at OTRS

                    OTRS participates in Girls´Day for the first time.
                    OTRS Group
                    21/01/2019 | Author OTRS
                    Social on Ice

                    Social on Ice

                    OTRS AG gave children from Arche Grießheim a day of ice skating.
                    OTRS Group

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