Dashboard
5Keep an eye on certain customers
How to monitor a certain customer in OTRS - 2 possible ways described, more suggestions welcome!
Some more Dashboard modules
The dashboard finally gains more functionality provided by the community: additional RSS Feeds iFrame Plugin (will be included in 3.0) advanced Message of the day
even more RSS feeds in SysConfig
Additional to the described way in the article “additional RSS feed in the dashboard” there is a much more convient way via SysConfig: Framework ->