Webservice
14Inform Threema contacts about ticket events
From time to time I missed the possibility to inform agents via Threema about ticket events. Last week I had a customer from the cybersecurity
Inform Rocket.Chat users about ticket events
Many of my customers are using Rocket.Chat for their internal team chats. Last week I had a customer, who asked me if it’s possible to
HowTo: Connect OTRS with Icinga2 – Part 3
Let’s continue with our Icinga2Connector. Last time I showed you how to create a new host in Icinga2 via API. Today I will show you
HowTo: Connect OTRS with Icinga2 – Part 2
Let’s continue with our Icinga2Connector. Last time I showed you how to create a new host in Icinga2 via API. Today I will show you
HowTo: Connect OTRS with Alfresco (Part 2)
Let’s continue with our AlfrescoConnector. Last time I showed you how to manage sites and folders in Alfresco. Today I will show you how to
HowTo: Connect OTRS with Alfresco (Part 1)
Because I need a new challenge every month, I thought about an integration between OTRS and Alfresco to store documents, which are sent to customers
How to connect OTRS with GitHub
Last time I had a requirement of a customer, who wanted to connect OTRS with the GitHub account of his company. I think this might
How to connect OTRS with GitLab
With the OTRS Business Solution™ 5s, you have the possibility to connect OTRS with GitLab. The following article will explain how to configure the GitLabConnector
HowTo: Connect OTRS with ServiceNOW
With the OTRS Business Solution™ 6, you have the possibility to connect OTRS with ServiceNow. The following article will explain how to configure the SNOWConnector
How to connect OTRS with the OTRS CMDB
With the OTRS Business Solution™ 6 you have the possibility to connect OTRS with the internal CMDB e.g.: if you have a process in OTRS
How to connect OTRS with Zendesk
With the OTRS Business Solution™ 5s, you have the possibility to connect OTRS with Zendesk. The following article will explain how to configure the ZendeskConnector
How to connect OTRS with Redmine
With the OTRS Business Solution™ 5s, you have the possibility to connect OTRS with Redmine. The following article will explain how to configure the RedmineConnector
