Transform Risk into Response in Security Incident Management. With STORM.  Learn more.
  • OTRS Software Solutions
    Customizable Software
    OTRS
    OTRS is a highly customizable help desk system. Find your perfect solution.
    Upgrade to OTRS 8
    OTRS On-Premise & Managed Comparison
    ((OTRS)) Community Edition
    OTRS App
    Feature List
    Feature Add-ons
    Solutions for
    IT Service Management
    Support for your IT department with automated, ITIL4-compliant processes
    Office Management
    Automate office management processes with our software solution
    HR Management
    Support your HR team with numerous processes, such as application or leave management
    Information Security Management – CONTROL
    Complete ready-to-implement compliance ISMS solution according to ISO/IEC 27001
    Cyber Defense & SOAR – STORM
    The solution for fast security orchestration, automation, and incident response
    Product and Service Life Cycle
    Release Notes
    Security Advisories
  • Use Cases
    Service Management
    Security Management
    Task Management
    Asset Management
    Technology Management
    Knowledge Management
  • Services
    OTRS Services
    Services
    Consulting, training, customer service: Find official OTRS services
    FAQ
    OTRS Trainings
    Webinars about OTRS
    Get useful information about the latest OTRS version. Watch how OTRS works.
    Academy
    Stay up-to-date with your knowledge about OTRS. Book a training.
    Customer Portal
    Contact Sales
    Contact Consulting
    Contact Customer Service
  • Success Stories
  • OTRSmag
  • Contact
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How can we help you?

Contact us by email.

Telephone
United States
Phone
+1 (669) 201 1411
Germany (Headquarters)
Phone
+49 6172 681988-0
Brazil
Phone
+55 11 41308205
Hungary
Phone
+36 1 4088333
Mexico
Phone
+52 55 1168 9664
Singapore
Phone
+65 3163 6274
Mailing Address
United States
OTRS Inc.
19925 Stevens Creek Blvd.
Cupertino, CA 95014-2358
Germany (Headquarters)
OTRS AG
Zimmersmühlenweg 11
61440 Oberursel

Bahnhofplatz 1a
94315 Straubing
Brazil
OTRS do Brasil Soluções Ltda.
Av. Paulista, 37 – 4º
Andar – Bela Vista
CEP: 01311-902
São Paulo/SP
Hungary
OTRS Magyarország Kft.
Kálmán Imre utca 1.
1054 Budapest
Mexico
OTRS S.A. de C.V.
Av. Insurgentes Sur 863, Piso 7 Of 01
Col. Nápoles
03810 Mexico City
Singapore
OTRS ASIA Pte. Ltd.
26 Eng Hoon Street
Singapore 169776