OTRS App

Take OTRS On-The-Go.

Fast. Modern. Secure…And Now an App.

Don’t Be Tied to Your Office – the OTRS App.

Gif of screenshots OTRS 8 app

The OTRS app lets you tackle key service management tasks from anywhere – the field, your home or even the beach.

  • Timely request updates from field service agents
  • Easy-access to appointment details
  • Customer info at your fingertips
  • Faster replies to customers
  • Fewer escalations; easier oversight any time

Not yet a customer?

Get your account set up quickly.

Guide the Entire Business From the Palm of Your Hand.

Add as many accounts as needed to the app. Manage the entire enterprise with a quick tap or swipe. Ideal for:

  • Switching between production and test systems.
  • Having a single access point to oversee all teams: HR, IT, customer service, security, etc.
  • Managing cross-departmental processes.

Ready to help your teams work in harmony?

Talk to an OTRS expert today.
Screenshot OTRS 8 App

Download on Google Play Store now.

Download

Download on the App Store for iPhone or iPad now.

Download

Woman and man with laptop stand in front of servers in a data center

Scheduled Maintenance

Due to maintenance work,
the following domains will not be available:

portal.otrs.com
cloud.otrs.com
pav.otrs.com

 

Within the specified time:

November 26. - November 27.

CET: 2:00 pm – 10:00 pm.

PST: 5:00 am – 1:00 pm.

Thank you for your patience and understanding.

Woman and man with laptop stand in front of servers in a data center

Scheduled Maintenance

Due to maintenance work, the following domains will not be available:

portal.otrs.com
cloud.otrs.com
pav.otrs.com

 

Within the specified time:

November 26. - November 27.

CET: 2:00 pm – 10:00 pm.

PST: 5:00 am – 1:00 pm.

Thank you for your patience and understanding.