OTRS Software Solutions
Workflows to drive ROI throughout the enterprises. OTRS offers ready-to-use solutions as well as customizable software for all of your service management needs. Easily manage inquiries, requirements, tasks and assets. Business process automation and workflows help to optimize your resources and improve return on investment. OTRS software solutions are the perfect choice for companies of any size.
Customizable Software
OTRS is flexible and customizable software with out-of-the-box solutions for all service management needs.
Solutions
Boost customer satisfaction very rapidly – never miss requests, lower the response time (MTTR)
Support for your IT department with automated, ITIL4-compliant processes
Automate office management processes with our software solution
Support your HR team with numerous processes, such as application or leave management
The solution for fast security orchestration, automation, and incident response
We looked at other ticketing software, but our main motivation was functionality and value for money. We picked the current version of OTRS with GOLD support.
István Vitlinger, Head of Group IT Infrastructure Services
With OTRS, we have chosen a long-term solution, because the software grows with our requirements, it's flexible and adaptable.
Florian Hinse, graduate in business administration and assistant to the management.
