3 Ways Investing in Customer Service Increases Sales
Good customer service is half the battle. Learn three tips on how to use it to boost your sales.
OTRSmag – The OTRS Blog
for today’s leaders
OTRSmag is packed with strategies and information
to help leaders excel in the areas of ITSM,
Corporate Security and Customer Service.
Latest Stories and Articles
Goodbye Master/Slave. Hello Primary/Secondary.
This feature add-on allows agents to link tickets together using a primary/secondary relationship. Once linked, there are several benefits.
Automate Process Workflows to Improve Service
Automate process workflows to improve service. Important tips and examples that guide help desks and service desks toward more efficiency.
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