Software manufacturer, OTRS AG, accompanies you into the future.
Grey market providers proliferate and can have dangerous consequences. How you can be sure to buy directly from the software manufacturer and stay innovative for the future.
OTRSmag – The OTRS Blog
for today’s leaders
OTRSmag is packed with strategies and information
to help leaders excel in the areas of ITSM,
Corporate Security and Customer Service.
Latest Stories and Articles
Where Does the Term Ticket System Come From and Does It Even Fit Today?
Ticket systems have become established. Not only in IT, but in almost all areas of a company. But should we really still call them ticket systems?
Home Office Doesn’t Work Without IT Support
Home office has advantages and disadvantages. Without external IT support, we would be stuck. Expectations of the IT department are also changing.
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