Managers have to make decisions with long-term consequences. That is why it is important to analyze available data professionally.
How do we end 2020? A reflection from our branch managers on the Corona crisis, the implications for them as well as trends and aspirations for the year ahead.
Building a roadmap to drive digital transformation can be tricky. Consider these five lessons as you consider what to include.
Innovative communication tools are necessary for efficient and pleasant work in the home office, but corporate culture is just as important.
In a state of emergency, such as the current situation caused by COVID-19, special measures are needed to maintain productivity.
Home office is currently the hot topic and companies need to find solutions quickly. OTRS as a service management solution can support you.
Interview with Francisco Cruz, Managing Director OTRS S.A. de C.V. in Latin America, regarding industry needs, digital transformation and the role of OTRS.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
Illness time is approaching and downtime is increasing - how companies can prepare to stay productive.
How does their role change in an organization as more and more tasks are handed off to technology, AI, etc.
Instead, to reduce the human-error risk, corporate leaders must look to significantly transform their business culture.
Here are some tips to structure your day so that you have as much time as possible for your core tasks.