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              Home › Leadership
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              Leadership

              Corporate management today means much more than two or three decades ago: It is no longer about instruction and execution, about hierarchies carved in stone and lived out, but is about intelligent and contemporary cooperation. At the same time, we know that entrepreneurial success, including from an economic point of view, depends to a large extent on employee satisfaction and well-functioning teams. Managers today, therefore, need completely different skills and competencies if they want to lead a team or company successfully. This involves taking individual needs into account, using innovative and flexible working models, developing sustainable corporate approaches, creating infrastructures and striking a balance between individual freedom and defined structures.

              Today’s teams are also more diverse, mostly international and, at least since 2020, largely decentralized; they increasingly work from home offices and with significantly more flexible working hours. These are new challenges for managers that need to be overcome. So the demand on leaders is great. But if they make it, success will not be long in coming.

              In this section, our managers share their experiences and perspectives on topics such as new work, professional life changes, remote teams, work/life blending and much more.

              14
              24/10/2022 | Enrico Schwenke
              HR Transformation – For Future-Oriented Personnel Management

              HR Transformation – For Future-Oriented Personnel Management

              Finding and retaining suitable employees is becoming increasingly difficult. Today more than ever, HR management must be fit for the future. To achieve this, HR transformation is essential. We take a look at why.
              Digital Transformation | General | Leadership
              19/09/2022 | Andreas Bender
              Whistleblower System According to EU Whistle­blowing Directive – A Guide

              Whistleblower System According to EU Whistle­blowing Directive – A Guide

              From 2023, it will be mandatory for companies, authorities and organizations with 50 or more employees to create a whistleblower protection system. Learn what needs to be considered and how OTRS can support you.
              Corporate Security | Developing a Corporate Culture | General | Leadership
              18/08/2022 | Taylor Godbold
              Customer Service Templates

              Customer Service Templates

              Customer Service Templates provide OTRS agents with ready-to-use and customizable text templates. Keeping consistent information for the customer and saving admin time!
              Digital Transformation | General | ITSM | Leadership | OTRS in Action | Processes
              25/07/2022 | Bernd Maus
              Change Management – Models, Processes and Software

              Change Management – Models, Processes and Software

              Change Management enables the structured implementation of activities that are necessary to achieve the goals of an organization or company. Learn two of the most important models and reduce your company's risk during the change process. With the right software, you reduce the risks for your company in the change process.
              Digital Transformation | General | ITSM | Leadership | OTRS in Action | Processes
              07/02/2022 | Bernd Maus
              What is Governance, Risk & Compliance (GRC)?

              What is Governance, Risk & Compliance (GRC)?

              Governance, Risk & Compliance (GRC) defines the 3 most important areas of corporate governance.
              Corporate Security | Developing a Corporate Culture | General | Leadership
              31/03/2021 | Sabine Riedel
              Knocking Down the Roadblocks for Women in Leadership Positions

              Knocking Down the Roadblocks for Women in Leadership Positions

              Women should be assessed on the basis of their competences - part-time work or children should not play a role in this.
              Developing a Corporate Culture | Leadership
              15/03/2021 | Benjamin Müller
              Change Management @ OTRS

              Change Management @ OTRS

              We cling to habits when we see in change a risk of losing our current status quo. Unfortunately, by doing so, we also miss the opportunity to improve the status quo.
              About OTRS Group | Digital Transformation | Leadership
              04/01/2021 | André Mindermann
              Ethically Navigating the Complexities of Corporate Leadership

              Ethically Navigating the Complexities of Corporate Leadership

              What does it mean to holistically evaluate the success of a company?
              Leadership
              28/10/2020 | Sabine Riedel
              Successful Teams – International And Remote

              Successful Teams – International And Remote

              What is important for international and remote teams? What should you pay attention to?
              Leadership
              14/09/2020 | Sabine Riedel
              New Skills Leaders Need When Managing Remote Employees

              New Skills Leaders Need When Managing Remote Employees

              What new skills are needed now that leaders are managing remote employees more frequently?
              Leadership
              21/05/2020 | André Mindermann
              Changing One’s Sense of Being with Regard to Work and Life

              Changing One’s Sense of Being with Regard to Work and Life

              The CEO of OTRS Group shares his thoughts on the impact of the Corona crisis and its effect on the future.
              General | Leadership
              02/12/2019 | Sabine Riedel
              How Leadership Styles Impact Team Success

              How Leadership Styles Impact Team Success

              Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
              Leadership
              23/07/2019 | Sabine Riedel
              Best Practice Tips for BuildingCross-functional Teams (XFTs)

              Best Practice Tips for Building
              Cross-functional Teams (XFTs)

              Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
              Leadership
              14/01/2019 | Author OTRS
              IT Focus in 2019: What Are the Top Priorities for German and American CIOs?

              IT Focus in 2019: What Are the Top Priorities for German and American CIOs?

              The differences between Germany and the USA are small, and one sector stands out the most.
              General | Leadership

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