Enrico has a professional background and career in the financial industry. He worked for the American investment bank Goldman Sachs in the securities processing department for four years. He worked for more than 10 years at Deutsche Börse AG; there, he worked in various areas such as market supervision and sales.
A particularly important milestone in his professional development was his time as a Marketing Manager for Xetra and Börse Frankfurt. He was responsible for marketing activities and communication to private investors and was also in charge of planning, budgeting and implementation of all channel activities.
Enrico lives in the beautiful Hochtaunus near Frankfurt am Main and loves nature and animals. Besides his professional interests, he is passionate about performing arts and is especially interested in opera and musical theatre.
Fields of expertise:
Conceptualization and writing
What is an IT Service Desk?
HR Processes – Digitization and Automation as the Key to Success
HR Transformation – For Future-Oriented Personnel Management
What is CRM? How does it support customers and help the business?
How can smaller companies scale their technical needs?
Professional HR Processes With Movement in the Job Market
Cloud solutions for enterprises – loss of control or blessing?
Business Process Automation Trends: Where Do Companies Stand?
Weaknesses and Vulnerabilities: Why They Should Not Be Ignored
What does agile working mean? What are the benefits? Can tools help?
Change – Success Depends On You
- About OTRS Group (22)
- Automation (3)
- Corporate Security (22)
- Customer Service (20)
- Developing a Corporate Culture (13)
- Digital Transformation (46)
- General (54)
- ITSM (22)
- Leadership (15)
- OTRS in Action (8)
- Processes (5)
- Using OTRS (15)