The Best Possible Service Even in Times of Crisis – How Our Customer Solution Team Succeeds
OTRS Insights. Today, we share how we benefit internally from OTRS and organization in times of crisis.
Enrico Schwenke
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Enrico has a professional background and career in the financial industry. He worked for the American investment bank Goldman Sachs in the securities processing department for four years. He worked for more than 10 years at Deutsche Börse AG; there, he worked in various areas such as market supervision and sales.
A particularly important milestone in his professional development was his time as a Marketing Manager for Xetra and Börse Frankfurt. He was responsible for marketing activities and communication to private investors and was also in charge of planning, budgeting and implementation of all channel activities.
Enrico lives in the beautiful Hochtaunus near Frankfurt am Main and loves nature and animals. Besides his professional interests, he is passionate about performing arts and is especially interested in opera and musical theatre.
Fields of expertise:
Conceptualization and writing
Communication
Brand strategy
Categories
- About OTRS Group (21)
- Corporate Security (15)
- Customer Service (19)
- Digital Transformation (15)
- General (27)
- ITSM (18)
- OTRS in Action (7)
- Using OTRS (3)
