01/04/2019 | Nils Leideck 4 Ways Service Management Software Helps Break Down Silos We show you which possibilities arise with the use of a service management software.
25/03/2019 | Matheus Assis Baeta 5 Ways to Avoid Seasonal Customer Service Problems From long Easter weekends to summer vacations, it's time for customer service teams to help seasonal employees get up to speed fast.
11/03/2019 | Christopher Kuhn Are You Asking the Right Questions About Automation? Automate processes and create space for others. When does it make sense? When is the processing by employees make more sense? Read the advantages and disadvantages here.
