Tobias Kortas

OTRSmag – The OTRS Blog
for today’s leaders
OTRSmag is packed with strategies and information to help leaders excel in the areas of ITSM, Corporate Security and Customer Service.
Posts by
Tobias Kortas
DORA: How cyber security works in the financial sector
Task management: definition, examples, methods, software
IT Solutions: How companies benefit from them
IT change management: background, objectives and checklist
Awarded – Gartner Digital Markets recognizes OTRS
Mobile device management: definition, applications and best practices
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- Corporate Security (27)
- Customer Service (30)
- Developing a Corporate Culture (12)
- Digital Transformation (56)
- General (96)
- ITSM (42)
- Leadership (22)
- OTRS in Action (8)
- Processes (7)
- Using OTRS (16)