Experiences with OTRS 8 After One Year
How modern OTRS 8 gives customers more flexibility, speed and customization.
10 Steps to Process Design Preparation for OTRS Process Management
Building processes in OTRS? A piece of cake with good preparation. We show you 10 steps that are part of a good preparation.
How Digitalization Aids in Boosting Employee Morale
It's not about how to win employees over to digital transformation, it's about what employees can gain from it.