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              31/03/2021 | Andreas Bender
              Experiences with OTRS 8 After One Year

              Experiences with OTRS 8 After One Year

              How modern OTRS 8 gives customers more flexibility, speed and customization.
              OTRS in Action | Using OTRS
              08/06/2020 | OTRS Experts
              10 Steps to Process Design Preparation for OTRS Process Management

              10 Steps to Process Design Preparation for OTRS Process Management

              Building processes in OTRS? A piece of cake with good preparation. We show you 10 steps that are part of a good preparation.
              Using OTRS
              28/10/2019 | Sabine Riedel
              How Digitalization Aids in Boosting Employee Morale

              How Digitalization Aids in Boosting Employee Morale

              It's not about how to win employees over to digital transformation, it's about what employees can gain from it.
              Digital Transformation
              23/07/2019 | Sabine Riedel
              Best Practice Tips for BuildingCross-functional Teams (XFTs)

              Best Practice Tips for Building
              Cross-functional Teams (XFTs)

              Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
              Leadership

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