OTRS in Action

OTRS, a service desk tool, structures and organizes the daily work of many companies from different industries. The aim is to provide companies with a solution that is optimally adapted to their requirements – whether as managed or on-premise. OTRS consultants provide advice and support, evaluate the customer’s requirements and work out the perfect solution in workshops.

The use cases in this category illustrate how the successful implementation of OTRS can take place and how it contributes to the company’s success. Find out how OTRS helps companies work more efficiently through automated processes.