Christopher Kuhn

With more than 20 years of professional experience, he is an expert when it comes to international project management, having gained extensive expertise in ITIL (IT Infrastructure Library) and BPM (Business Process Management). His software design background, previously as a financial services solutions developer, and deep technical knowledge round out his profile. In fact, even before cloud computing became a topic in Germany, Christopher Kuhn was opting for cloud-based solutions.
He is convinced that when a society encourages open communication, such as is represented by OTRS, people have the chance to produce their best possible products. It is this spirit that he encourages at OTRS. This great quality standard is what he strives for daily — not only for OTRS AG, but most importantly, for the users of OTRS.
Posts by
Christopher Kuhn
5 Tips that Make Managing Remote Teams Easier
5 Ways Business Process Management Solutions Support Data Privacy Compliance
How to Avoid Stress in Customer Service Teams
Slower Customer Experience Adoption in Public Sector Organizations
Has the Public Sector Embraced Cloud-based SaaS?
CCPA Continues GDPR Trends
How to Use Automation to Ease the Stress of Working with Seasonal Employees
Improving Enterprise-Wide Service Operations
Are You Asking the Right Questions About Automation?
Cloud or no cloud –
that is the question!
OTRS offers both.
What is the California Consumer
Privacy Act?
GDPR: Here come the fines…
Categories
- About OTRS Group (26)
- Corporate Security (20)
- Customer Service (19)
- Developing a Corporate Culture (6)
- Digital Transformation (15)
- General (29)
- ITSM (20)
- Leadership (9)
- OTRS in Action (7)
- Using OTRS (4)