Eight answers from our COO Christopher Kuhn.
The group celebrated its 9th international Company Event, which focused on the company's mission statement.
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.
From long Easter weekends to summer vacations, it's time for customer service teams to help seasonal employees get up to speed fast.