Talking About Tech Trends: OTRS Experts Weigh In for 2020
We talked to our internal experts to find out what are their influential technology topics for 2020.
General
IT leaders of today are tasked with a full-spectrum of business analysis, planning, risk assessment and operations tasks. From ITSM and information security to DevOps and change management, it’s a challenge to keep pace with the industry. In this section, our internal IT professionals touch on a variety of best practices, theories and how-tos to help CTOs and management teams guide the future of their organizations.
Business Trends to Watch in 2020
What are the trends for 2020 when it comes to your company? We give you an overview.
How Leadership Styles Impact Team Success
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
Is Your Data At Risk Because of Working with a Grey Market Provider?
Data security and data protection are among the most important concerns of IT professionals. But why is this so critical for grey market providers in particular?
Best Practice Tips for Building
Cross-functional Teams (XFTs)
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Don’t Bet Your Business on a Grey Market Solution
Why is the cooperation with a grey market provider a risk? What problems can occur if you work with such a solution?
Building a Business in Asia
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
Silver Society – The young old people
Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
Are You Asking the Right Questions About Automation?
Automate processes and create space for others. When does it make sense? When is the processing by employees make more sense? Read the advantages and disadvantages here.
Cloud or no cloud –
that is the question!
OTRS offers both.
Asking whether or not the cloud is the best option for you? Consider this.
GDPR: Here come the fines…
The GDPR has been active since May 2018 and the first large fines have now been imposed.
