Silver Society – The young old people
Older workers are often considered
less efficient, less innovative in their
thinking and not open to change. Is that
true or do we have to change our attitude?
General
IT leaders of today are tasked with a full-spectrum of business analysis, planning, risk assessment and operations tasks. From ITSM and information security to DevOps and change management, it’s a challenge to keep pace with the industry. In this section, our internal IT professionals touch on a variety of best practices, theories and how-tos to help CTOs and management teams guide the future of their organizations.
The section also contains a find a variety of news and information about OTRS and our corporate culture.
Are You Asking the Right Questions About Automation?
Automate processes and create space for others.
When does it make sense? When is the processing by
employees make more sense? Read the advantages and disadvantages here.
Cloud or no cloud –
that is the question!
OTRS offers both.
Asking whether or not the cloud is
the best option for you? Consider this.
GDPR: Here come the fines…
The GDPR has been active since May 2018 and the first large fines have now been imposed.
IT Focus in 2019: What Are the Top Priorities for German and American CIOs?
The differences between Germany and the USA are small, and one sector stands out the most.
An Eventful 2018:
the OTRS Year-in-Review
From strategy change over new locations to OTRS 7 - much has happened in the 15th year of OTRS.
