General

IT leaders of today are tasked with a full-spectrum of business analysis, planning, risk assessment and operations tasks. From ITSM and information security to DevOps and change management, it’s a challenge to keep pace with the industry. In this section, our internal IT professionals touch on a variety of best practices, theories and how-tos to help CTOs and management teams guide the future of their organizations.

The section also contains a find a variety of news and information about OTRS and our corporate culture.