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              The Authors

              André Mindermann

              André Mindermann is the co-founder and CEO of OTRS Group. Since launching the business, he has established the company as a global player in the areas of customer service, ITSM and corporate security. OTRS AG currently has six international offices.
              View expertise

              Before taking a leadership role at OTRS, André Mindermann held various senior-level management positions in specialized IT outsourcing companies. From 2001 to 2004, he served as CEO of Techspan Enterprise, a German-Indian-American joint venture focusing on offshore software development. Prior to that, he founded and led the Enterprise Consulting Group, a successful international services company focused on the airline and tourism industries.

              André Mindermann holds an MBA from Frankfurt’s Johann Wolfgang Goethe University. He also has a great personal interest in philosophy, which he is still studying at JWG University.

              Fields of expertise

              • Corporate strategy
              • Global expansion
              • Business development

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              Posts by
              André Mindermann

              04/01/2021 | André Mindermann
              Ethically Navigating the Complexities of Corporate Leadership

              Ethically Navigating the Complexities of Corporate Leadership

              What does it mean to holistically evaluate the success of a company?
              Leadership
              21/05/2020 | André Mindermann
              Changing One’s Sense of Being with Regard to Work and Life

              Changing One’s Sense of Being with Regard to Work and Life

              The CEO of OTRS Group shares his thoughts on the impact of the Corona crisis and its effect on the future.
              General | Leadership
              30/12/2019 | André Mindermann
              Reflections 2019: Business, Bias and Balance

              Reflections 2019: Business, Bias and Balance

              Our CEO André Mindermann looks back on 2019 and reflects on the most important highlights. In addition, he sets the focus for the year 2020.
              About OTRS Group
              01/07/2019 | André Mindermann
              Building a Business in Asia

              Building a Business in Asia

              Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
              General
              22/04/2019 | André Mindermann
              When are we free?

              When are we free?

              Everyone wants to be free. But does everyone have the same idea of freedom?
              General
              18/03/2019 | André Mindermann
              Silver Society – The young old people

              Silver Society – The young old people

              Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
              Developing a Corporate Culture | General
              17/12/2018 | André Mindermann
              An Eventful 2018: the OTRS Year-in-Review

              An Eventful 2018:
              the OTRS Year-in-Review

              From strategy change over new locations to OTRS 7 - much has happened in the 15th year of OTRS.
              About OTRS Group

              Categories

              • About OTRS Group (21)
              • Automation (3)
              • Corporate Security (21)
              • Customer Service (23)
              • Developing a Corporate Culture (11)
              • Digital Transformation (48)
              • General (53)
              • ITSM (21)
              • Leadership (14)
              • OTRS in Action (8)
              • Processes (5)
              • Using OTRS (13)

              The Authors

                • Jeff May
                • Sabine Riedel
                • Daphne Sim
                • André Mindermann
                • Christopher Kuhn
                • Jens Bothe
                • Luciano Alves De Oliveira
                • Francisco Cruz
                • Nils Leideck
                • Benjamin Müller
                • Enrico Schwenke
                • Andreas Bender

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