Problem management is among the ITIL® service management practices. What is it? How does it help service organizations and customers?
Home office has advantages and disadvantages. Without external IT support, we would be stuck. Expectations of the IT department are also changing.
It's time for IT organizations in the fintech industry to refocus and reprioritize. As they do so, ask these four questions.
Ever heard of bugs – software bugs? What bugs are, how they get their name and managing their resolution can be found here. Kill the bugs!
What influence does the corona crisis have on the trend ITSM, and why could ITSM become more popular or even more important as a result of the pandemic?
To meet all challenges, companies must adapt systems, procedures and processes and change them over time. Today, solutions are in demand.
For SMEs, a current system landscape is a challenge, not least because of a lack of manpower. An IT helpdesk software could help.
Last year, the EU implemented the GDPR, countries around the world began implementing their own data protection laws, as did the United States with the CCPA.
Instead, to reduce the human-error risk, corporate leaders must look to significantly transform their business culture.
Whether your business is directly impacted by GDPR or you’re simply looking to protect it, be aware of these three common data privacy mistakes.
A quick guide to stirring things around on how to avoid or partially eliminate risk with a series of small and (usually) simple steps.
About the role that fear plays in accepting and adapting to the ideas behind digital transformation.