ITSM
11
Problem Management Benefits Your Team and Customers
Problem management is among the ITIL® service management practices. What is it? How does it help service organizations and customers?
Home Office Doesn’t Work Without IT Support
Home office has advantages and disadvantages. Without external IT support, we would be stuck. Expectations of the IT department are also changing.
4 Post-Pandemic Questions That Fintech IT Organizations Must Address
It's time for IT organizations in the fintech industry
to refocus and reprioritize. As they do so,
ask these four questions.
There Is a Small Bug on the Wall, Sitting in Wait…
Ever heard of bugs – software bugs? What bugs are, how they get their name and managing their resolution can be found here. Kill the bugs!
How Does a Pandemic Affect IT Service Management?
What influence does the corona crisis have on the trend ITSM, and why could ITSM become more popular or even more important as a result of the pandemic?
Individual Customer Needs Require Solutions
To meet all challenges, companies must adapt systems, procedures and processes and change them over time. Today, solutions are in demand.
Grey market provider: Even if the price is tempting, it is worth taking a closer look!
Four reasons why working directly with the product manufacturer is better for your business.
Improving Enterprise-Wide Service Operations
Have you ever thought about using ITIL to structure other areas of your business than IT?
