There Is a Small Bug on the Wall, Sitting in Wait…
Ever heard of bugs – software bugs? What bugs are, how they get their name and managing their resolution can be found here. Kill the bugs!
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How Does a Pandemic Affect IT Service Management?
What influence does the corona crisis have on the trend ITSM, and why could ITSM become more popular or even more important as a result of the pandemic?
Individual Customer Needs Require Solutions
To meet all challenges, companies must adapt systems, procedures and processes and change them over time. Today, solutions are in demand.
Grey market provider: Even if the price is tempting, it is worth taking a closer look!
Four reasons why working directly with the product manufacturer is better for your business.
Improving Enterprise-Wide Service Operations
Have you ever thought about using ITIL to structure other areas of your business than IT?
What is ITIL?
Understanding ITIL can help your organization bring more value-added services to customers.
4 Ways Service Management Software Helps Break Down Silos
We show you which possibilities arise with the use of a service management software.
How small businesses withstand digitalization
For SMEs, a current system landscape is a challenge, not least because of a lack of manpower. An IT helpdesk software could help.
What is the California Consumer
Privacy Act?
Last year, the EU implemented the GDPR, countries around the world began implementing their own data protection laws, as did the United States with the CCPA.
How did ITIL originate?
What significance does it have today?
ITIL through the years – the importance of ITIL for IT service management
Rethink Creating a Culture of Cybersecurity Awareness
Instead, to reduce the human-error risk, corporate leaders must look to significantly transform their business culture.
Are You Making These 3 Data Privacy Mistakes?
Whether your business is directly impacted by GDPR or you’re simply looking to protect it, be aware of these three common data privacy mistakes.
4 Things to Evaluate if Escalations Are Getting Out of Control
A quick guide to stirring things around on how to avoid or partially eliminate risk with a series of small and (usually) simple steps.
