Vulnerability Management mit STORM powered by OTRS

Vulnerability Management

Much More Than Just Eliminating Security Vulnerabilities.

Vulnerability Management Reduces Risk and Minimizes Security Incidents.

Vulnerability management deals with security-relevant vulnerabilities in IT systems.

This is an ongoing process aimed at identifying vulnerabilities in the IT infrastructure, assessing their severity and providing a list of measures to be taken to eliminate vulnerabilities. The goal is, on the one hand, to eliminate vulnerabilities, but also to make the company less at risk for attack and critical security incidents.

What Role Does Vulnerability Management Play?

Understand Vulnerability Management as a Process.

IT security is always a complex process. Vulnerability management plays a significant role and is the foundation for this. Measures can only be developed and deployed effectively if vulnerabilities are known.

  • Classify
  • Prioritize
  • Allocate
  • Eliminate

Vulnerability management also includes the elimination of vulnerabilities. It is, therefore, necessary to transfer knowledge gained into a work process whose goal is to close the vulnerabilities.

The following questions are important:

  • Who receives what information about discovered vulnerabilities at what time?
  • Who is responsible for what?
  • What are the possible courses of action?

Patching Does Not Replace Vulnerability Management

Patching is important. Of course it is. But there is no way around complex vulnerability management. Why

  • System dependencies often do not allow an up-to-date patch.
  • Not every vulnerability has a patch.
  • Misconfigurations cause vulnerabilities even with current software versions.

Why Vulnerability Management Tools?

As with incident management, tools are essential for vulnerability management.
They are the central technical component of the vulnerability management process, detecting systems and containers connected to your local, virtual or cloud environment. Scan engines and agents are used to scan for vulnerabilities.

Vulnerability management tools provide complex functionality:

  • Recognition of all components of an IT infrastructure
  • Identification and description of vulnerabilities
  • Links to patches or other ways to close security gaps
  • Reporting

Modern tools must monitor a complex, constantly changing IT environment and facilitate response within the shortest possible time when problems are detected.

Today, they work in a fully automated way and scan the IT environment continuously.

Contemporary vulnerability management programs go beyond simply scanning and fixing problems. They should provide support for automating and orchestrating critical tasks and use automation to accelerate the prioritization and remediation of vulnerabilities or, if necessary, disconnect systems from the network.

STORM powered by OTRS offers the possibility to combine diverse tools and connect them via processes and interfaces. As a communication engine, it facilitates the tracking of communication among data suppliers, manufacturers and downstream departments.

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