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  • 7...for successful communication.

    Customized look and feel for efficient communication – OTRS 7

    OTRS 7 Release 2018 Banner
  • When Vision and Process Meet, There Are No Limits.

    Organize and structure communication
    with OTRS. You'll gain the mental space
    and creativity needed to drive your
    vision forward, and teams will have the
    tools and insights they need to be happy,
    confident and successful in their roles today.

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  • ACER logo in grey color
  • Bayer logo in grey color
  • Lufthansa logo in grey color
  • Mitel logo in grey color
  • Sony logo in grey color
  • Olympus logo in grey color

Profitable Businesses
Rely on Digital Solutions

Whether you deal with thousands of inquiries and incidents daily
or just a few, you’ll need more than simply a strong vision to succeed.
If you want to drive your business forward and achieve sustainable growth,
you’ll need digital structures that integrate standardized processes
and make communication transparent between teams and departments,
as well as for external customers.

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Service and Support

Fully-managed solutions let you focus on more important things.

Advice and support are included with OTRS.  So let us worry about up-time, automation modifications and required fields. That way, you and your team can focus on the projects that truly impact your business’s bottom line. Of course, anytime you want to learn more about OTRS, you can join us for one of our extensive training courses.  OTRS is an all-around, carefree managed solution. We are always here for you.

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Flexibility and Control

It’s OK to change things. Anytime.

The OTRS System offers almost unlimited possibilities. That’s why we configure OTRS to perfectly fit your individual requirements. Of course, as your business expands and changes, OTRS will simply grow with you.

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Success Stories

Discover how our
customers work
with OTRS

See how some of our customers are already
profiting from the flexibility of OTRS.

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At Olympus requests are now made and processed more easily and quickly. Thanks to OTRS, the company has a clear, individually configurable process.

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Automated functions have established an easy-to-understand communication flow at Géant. OTRS has made important information accessible to all employees in a single place.

Read more
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Business meeting between woman with computer and man with coffee

IT resources benefit from automated workflows. OTRS has made the work more efficient and less error-prone.

Read more

Try OTRS for free today.
Discover how easily it can support your vision.