Make the Right Play: Document and Automate Incident Reponses Processes
Defined processes have the biggest impact on being able to react swiftly to incidents in incident management.
Corporate Security
Corporate security is a top concern for today’s businesses. Disguised by the Internet, criminals would like nothing better than
to profit from your business’ data or disrupt your service delivery. They lurk in the shadows while your corporate security team races
to improve upon their security initiatives, keeping the company, employees and customers safe. Despite all of the planning, attacks can still happen.
When they do, the corporate security team’s response must be measured, communicated and documented.
In this section of OTRSmag, our internal security expert Jens Bothe leads the conversation. With help from guest bloggers, he examines
the corporate security landscape and ponders tomorrow’s security trends/needs. As they share tactical advice, like implementing structured workflows,
and theoretical dialogue, such as the responsibility cloud service providers assume on behalf of their customers,
we invite you to join the OTRS security team in examining the best ways to protect your business from modern threats.
Tips for dealing with IT security incidents
OTRS study: The majority of companies report a weekly security incident.
Five safety tips for digital workers on the move
There are more security threats outside the office than we think.
Infrastructure Security Requires Team Work
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
How ITIL 4 Increases Business Flexibility
ITIL 4 can help you to break out of silo thinking through more flexibility.
Cybercrime: What Could Be Worse Than Having Your Credit Card Stolen?
How you can protect yourself from cyber-attacks.
Is Your Business Ready For Consumer-Driven Change?
With the introduction of the DSGVO more people are sensitized to what happens with their data.
4 Things to Do Today to Guard Against Holiday Hacking
Cybercriminals take advantage of how busy and distracted people can be this time of year.
Protecting Your Company From Cyberattacks:
Avoid Risky Cloud-Based Solution Providers
If you're considering a cloud-based option for your business, take time to ask your provider the following 12 questions to keep your data safe.
October is Cybersecurity Awareness Month
This October, countries around the world are tackling the issue cybersecurity.
