OTRS 8 was designed using Security by Design principles. Read what has changed in the new release.
Tighter security measures apply to critical infrastructures. We provide recommendations for risk management.
Defined processes have the biggest impact on being able to react swiftly to incidents in incident management.
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
Instead, to reduce the human-error risk, corporate leaders must look to significantly transform their business culture.