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              08/07/2022 | Bernd Maus
              ISO 27001 Certification – What to Consider

              ISO 27001 Certification – What to Consider

              ISO 27001 certification signifies that a company or organization has established an ISMS that is in line with the international standard. Learn what you need to look out for and how to find the right ISMS solution to support certification efforts.
              Corporate Security | Digital Transformation | General
              09/08/2021 | Jens Bothe
              Cyber Resilience in Companies

              Cyber Resilience in Companies

              Does your company have the capabilities to recover as quickly as possible in the event of a cyber attack? Read why your company should be brought back to normal as quickly as possible and damage from cyber attacks should be kept to a minimum.
              Corporate Security
              24/05/2021 | Jens Bothe
              About the right cyber security tool

              About the right cyber security tool

              Finding the right cyber security tool is not always easy. We have prepared a selection of tools and explain the differences.
              Corporate Security
              08/03/2021 | Jens Bothe
              Cyber security and Cyberattacks: Investments that pay off

              Cyber security and Cyberattacks: Investments that pay off

              The digitization of business is picking up speed. Find out why cyber security should not be neglected here.
              Corporate Security
              22/12/2020 | Christopher Kuhn
              Taking a Look at 2021

              Taking a Look at 2021

              What trends will shape your IT organization or business in the upcoming year? Christopher Kuhn, COO OTRS Group, gives an outlook.
              General
              04/11/2020 | Jens Bothe
              Introduction to Successful Incident Management

              Introduction to Successful Incident Management

              How does an incident management process work? What has to be considered in case of an incident? And how can STORM help?
              Corporate Security
              02/11/2020 | Jens Bothe
              Buy Safely Online – With These Tips There Should Be No Unpleasant Surprises

              Buy Safely Online – With These Tips There Should Be No Unpleasant Surprises

              More and more shopping takes place online. But it is also becoming less secure. What do buyers have to do to buy safely online?
              General
              11/05/2020 | OTRS Experts
              Security by Design in OTRS 8

              Security by Design in OTRS 8

              OTRS 8 was designed using Security by Design principles. Read what has changed in the new release.
              Using OTRS
              10/02/2020 | Christopher Kuhn
              Has the Public Sector Embraced Cloud-based SaaS?

              Has the Public Sector Embraced Cloud-based SaaS?

              The public sector has been slowly moving towards cloud-based SaaS solutions. Learn about steps providers take to address common questions.
              Customer Service | Digital Transformation
              27/01/2020 | Jens Bothe
              How public authorities should deal with security risks

              How public authorities should deal with security risks

              Tighter security measures apply to critical infrastructures. We provide recommendations for risk management.
              Corporate Security
              13/01/2020 | Christopher Kuhn
              CCPA Continues GDPR Trends

              CCPA Continues GDPR Trends

              The CCPA went into effect on January 1, 2020. What will it mean to businesses?
              Corporate Security
              06/01/2020 | Author OTRS
              Talking About Tech Trends: OTRS Experts Weigh In for 2020

              Talking About Tech Trends: OTRS Experts Weigh In for 2020

              We talked to our internal experts to find out what are their influential technology topics for 2020.
              General
              27/05/2019 | Jens Bothe
              Infrastructure Security Requires Team Work

              Infrastructure Security Requires Team Work

              Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
              Corporate Security
              04/03/2019 | Christopher Kuhn
              Cloud or no cloud –that is the question!OTRS offers both.

              Cloud or no cloud –
              that is the question!
              OTRS offers both.

              Asking whether or not the cloud is the best option for you? Consider this.
              General | ITSM
              28/01/2019 | Christopher Kuhn
              GDPR: Here come the fines…

              GDPR: Here come the fines…

              The GDPR has been active since May 2018 and the first large fines have now been imposed.
              General
              14/01/2019 | Author OTRS
              IT Focus in 2019: What Are the Top Priorities for German and American CIOs?

              IT Focus in 2019: What Are the Top Priorities for German and American CIOs?

              The differences between Germany and the USA are small, and one sector stands out the most.
              General | Leadership
              03/12/2018 | Christopher Kuhn
              Is Your Business Ready For Consumer-Driven Change?

              Is Your Business Ready For Consumer-Driven Change?

              With the introduction of the DSGVO more people are sensitized to what happens with their data.
              Corporate Security

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