22/12/2020 | Christopher Kuhn Taking a Look at 2021 What trends will shape your IT organization or business in the upcoming year? Christopher Kuhn, COO OTRS Group, gives an outlook.
25/11/2020 | Jens Bothe IT Security Considerations When Working Remotely Our webinar on IT security answered some of the most important questions, especially regarding mobile working, including a video.
04/11/2020 | Jens Bothe Introduction to Successful Incident Management How does an incident management process work? What has to be considered in case of an incident? And how can STORM help?
02/11/2020 | Jens Bothe Buy Safely Online – With These Tips There Should Be No Unpleasant Surprises More and more shopping takes place online. But it is also becoming less secure. What do buyers have to do to buy safely online?
19/10/2020 | Enrico Schwenke IT Security in Times of Corona To what extent does the corona virus endanger IT security, and what should one pay attention to in order to counteract risks?
12/10/2020 | Jens Bothe Study Results: 66% of IT managers see increased security incidents in last six months The fear that hackers have an easier job while the majority of office workers work in the home office has, unfortunately, been confirmed.
12/08/2020 | Luciano Alves De Oliveira 5 Ways You’re Putting Your Data at Risk Protect your data from these five sneaky risks.
29/06/2020 | Nils Leideck Individual Customer Needs Require Solutions To meet all challenges, companies must adapt systems, procedures and processes and change them over time. Today, solutions are in demand.
11/05/2020 | OTRS Experts Security by Design in OTRS 8 OTRS 8 was designed using Security by Design principles. Read what has changed in the new release.
10/02/2020 | Christopher Kuhn Has the Public Sector Embraced Cloud-based SaaS? The public sector has been slowly moving towards cloud-based SaaS solutions. Learn about steps providers take to address common questions.
27/01/2020 | Jens Bothe How public authorities should deal with security risks Tighter security measures apply to critical infrastructures. We provide recommendations for risk management.
13/01/2020 | Christopher Kuhn CCPA Continues GDPR Trends The CCPA went into effect on January 1, 2020. What will it mean to businesses?
06/01/2020 | Saskia Stähle-Thamm Talking About Tech Trends: OTRS Experts Weigh In for 2020 We talked to our internal experts to find out what are their influential technology topics for 2020.
30/10/2019 | Jens Bothe Make the Right Play: Document and Automate Incident Response Processes Defined processes have the biggest impact on being able to react swiftly to incidents in incident management.
21/10/2019 | Jens Bothe Tips for dealing with IT security incidents OTRS study: The majority of companies report a weekly security incident.
08/10/2019 | Saskia Stähle-Thamm The First OTRS Security mini.Con All about our new exclusive event for IT Security Managers, CERTs, SOCs and PSIRTs.
26/08/2019 | Matheus Assis Baeta Is Your Data At Risk Because of Working with a Grey Market Provider? Data security and data protection are among the most important concerns of IT professionals. But why is this so critical for grey market providers in particular?
12/08/2019 | Jens Bothe Five safety tips for digital workers on the move There are more security threats outside the office than we think.
27/05/2019 | Jens Bothe Infrastructure Security Requires Team Work Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
04/03/2019 | Christopher Kuhn Cloud or no cloud –that is the question!OTRS offers both. Asking whether or not the cloud is the best option for you? Consider this.
04/02/2019 | Christopher Kuhn What is the California Consumer Privacy Act? Last year, the EU implemented the GDPR, countries around the world began implementing their own data protection laws, as did the United States with the CCPA.
28/01/2019 | Christopher Kuhn GDPR: Here come the fines… The GDPR has been active since May 2018 and the first large fines have now been imposed.
14/01/2019 | Saskia Stähle-Thamm IT Focus in 2019: What Are the Top Priorities for German and American CIOs? The differences between Germany and the USA are small, and one sector stands out the most.
10/12/2018 | Jens Bothe Cybercrime: What Could Be Worse Than Having Your Credit Card Stolen? How you can protect yourself from cyber-attacks.
03/12/2018 | Christopher Kuhn Is Your Business Ready For Consumer-Driven Change? With the introduction of the DSGVO more people are sensitized to what happens with their data.