Information is supposedly the most important commodity of our time. With the prevailing overload of information, it has recently become important to manage and filter it in a targeted manner - especially for companies. In this article, we explain why accurate information flows are so immensely important and how they can be optimized.
What is the state of workflows and business process automation in companies? The latest OTRS Spotlight looks at obstacles and BPM trends.
The digitization of business is picking up speed. Find out why cyber security should not be neglected here.
What trends will shape your IT organization or business in the upcoming year? Christopher Kuhn, COO OTRS Group, gives an outlook.
Are you planning budget for 2023? We give you 7 tips on what you should pay attention to now and what you shouldn't cut costs on.
Building a roadmap to drive digital transformation can be tricky. Consider these five lessons as you consider what to include.
Innovative communication tools are necessary for efficient and pleasant work in the home office, but corporate culture is just as important.
We asked our female employees how they deal with work-life blending and what is important to them in this regard.
Our CEO André Mindermann looks back on 2019 and reflects on the most important highlights. In addition, he sets the focus for the year 2020.
Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.
The group celebrated its 9th international Company Event, which focused on the company's mission statement.
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
On Tuesday, July 30, a team of OTRS Group employees gathered in Rock Hill, SC, to help out at the Dorothy Day Soup Kitchen.
Cross-functional teams can bring great added value to the company. If you want to exploit the full potential, you should consider a few points.
Udo Kampelmann, Managing Director OTRS ASIA, gives insights what is important if you want to start a business in Asia.
This was no ordinary working day for the employee of OTRS at the children's hospice Bärenherz in Wiesbaden.
More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.
Older workers are often considered less efficient, less innovative in their thinking and not open to change. Is that true or do we have to change our attitude?
How does their role change in an organization as more and more tasks are handed off to technology, AI, etc.
Here are some tips to structure your day so that you have as much time as possible for your core tasks.