08/04/2019 |

Girl Power Creates a Positive
Atmosphere at OTRS

OTRS participates in Girls´Day for the first time.

girls sit in front of a laptop

“I consciously wanted to go into a company that deals with IT. That interests me,” says Charlotte from 6th grade – a participant with the first OTRS Girls´Day. Tensely she listened, together with her friend, as they learned how to write a press release and send it to IT journalists. The two asked a huge quantity of questions.

The Initiative Girls’Day

A small group of girls had the chance to taste what work life is like behind the scenes of OTRS last Thursday. The Girls’ Future Day is a Germany-wide initiative and the largest career orientation project for schoolgirls worldwide. Since the campaign was launched in 2001, around 1.9 million girls have taken part.

At the end of the day the girls were able to explain the added value a ticket system can mean for companies.

Insights Into the World of IT

OTRS employees are passionate about diversity, so we didn’t hesitate when the question arose about participating in Girls´Day this year. With practical examples, empathic speakers and lots of fun, we wanted to excite the girls about the world of IT. And we succeeded – the participants had no idea what a ticket (in the technical sense) was when they arrived in the morning, and at the end of the day were able to explain the added value a ticket system can mean for companies.

But it wasn’t only the ticket concept that played a role. The girls also learned from our experts about the meanings of password security and encryption as well as their impacts. The subject of automatic testing and software architecture offered more technical depth, but this was also explained as playfully as possible. In addition, we were able to explain to the participants how a company actually works.

In the complex subject of diversity and equal rights, this day is only a small step.

At the end of Girls´Day, the participants were so excited and proudly received their certificates to confirm participation.

In the complex subject of diversity and equal rights, this day is only a small step, but we are pleased that we were able to make our contribution and are already looking forward to the next Girls´Day.

OTRS employee shows a presentation
Welcome to the Girls’Day.
girl sits in front of a laptop
Manuel Hecht (Vice President Global Software Development) explained the functionality of OTRS via Skype.
two girls and an OTRS emploee sit in front of a laptop
One of our developers told the girls something about security and what passwords are all about.
Text:
Photos: Brooke Cagle on Unsplash (Header); OTRS AG

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